Please review the Gifts and Entertainment and Employee Business Expense Reimbursement Policies on Policy Library and business-level policies or procedures to ensure your activity complies with Wells Fargo requirements.

• You can use any major credit card (Visa, MasterCard, Discover or American Express). Your credit card statement will reflect payment to Staples Promotional Products.
• When making a credit card purchase, the transaction may show up in your online transaction history as pending transaction or pending charge. Pending transactions/charges are normal part of using a credit card. It is a pre-authorization that has been approved by your credit card company but still needs to be processed by Staples Promotional Products. Once the order is shipped and credit card charge is processed, the pending charge will typically be removed in 5-7 business days but can vary depending on the credit card issuer. Please refer to your credit card issuer’s policies for processing time.

If you have a promo code, you can use it during checkout, and the offer will be applied to your purchase. Please note: there may be specific limitations for promo codes.

If you would like a printout of your receipt, click on ‘My Account’. From there, you can click on the ‘Order History’ link to view your past orders. Click on the specific order for which you would like a receipt and print this page.

Once your order has shipped, you will receive a final receipt via email that will contain a tracking number if one has been provided by the carrier. You will also be able to see tracking number (if provided) in your Order History.

We will do everything possible to meet your deadline. You may choose a faster shipping method during the checkout process. Please note: expedited shipping may require additional cost.

Once the order is placed, call our Custom Order team at 800-655-5556.

Call our Custom Order team at 800-655-5556.

If you need your order shipped to multiple addresses, call us at 800-655-5556 or e–mail us at WellsWareCustomOrder@Staples.com when placing your order to specify multiple shipping addresses.

All shipments to APO, FPO, DPO addresses must be sent via U.S. Priority or First Class Mail. Orders shipping to these addresses will be identified during order processing, and the shipping method will be updated accordingly. Your shipping confirmation will reflect the updated freight service and charges. The charges should never exceed what you've been quoted during the checkout process.

• This site supports orders being shipped to addresses in the United States.
• Apparel items marked as imported are not available for shipment into Canada and most European countries.
• For Canadian restrictions and availability to all other countries outside of the Continental USA, please e–mail our Custom Order team: WellsWareCustomOrder@Staples.com or call our international customer assistance number: 800-655-5556.

We have thousands of custom order options that are available to you. Our online offerings represent only a sampling of the products we can source and develop for you. If you don't find what you're searching for, please call us at 800-655-5556 or email us at WellsWareCustomOrder@Staples.com to begin the custom order process.

Due to the variety of brands and styles we carry, we've provided brand-specific size charts for select product pages. If you're having trouble finding a specific size, please contact our Custom Order team at WellsWareCustomOrder@Staples.com, and a representative will be happy to help you.

After you place an order and it's been processed for delivery, you’ll receive a confirmation email. The confirmation will contain the expected delivery date, shipping address, order number and other relevant information. The receipt of an email order confirmation is recognition that we have received your requested order and does not constitute an offer to sell.

You can also view your order status and details through your ‘My Account’ portal in ‘Order History’.

Once the order is placed, call our Custom Order team at 800-655-5556.

You can access past orders and invoices by clicking on ‘My Account’. From there, you can click on the ‘Order History’ link to view your past orders.

Call our Custom Order team at 800-655-5556. Your dedicated Custom Order team representative will help determine if a return, refund or replacement is needed.

Call our Custom Order team at 800-655-5556.

Attention California Residents: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We know you’re concerned about product safety, and we take all necessary steps to comply with all applicable safety and health requirements.

We provide a Prop 65 link under Product Description for each item that requires the Prop 65 warning. If a Prop 65 link does not appear for the product you wish to purchase, the supplier of the product has indicated that it does not require the Prop 65 warning.

Supplier reserves the right, subject to notice to Buyer, to adjust the price of Licensed Products to reflect changes in imposed tariffs that affect the overall cost of the Licensed Products.